Shipping, Returns and Exchange Policy

Christmas Deliveries

Any orders for Christmas delivery need to be made by Thursday 17th December in order to guarantee delivery prior to December 24th

Timings of Delivery

Once we receive payment for your order, if your hat is in stock it will be with you within 5 working days. If it is on backorder, we will contact you to let you know an approximate delivery date.

Shipping within UK

Bundle MacLaren Millinery delivers hats via the Royal Mail Next Day Special Delivery service. Delivery is guaranteed by 1pm the day after we post the hat and packages must be signed for. P&p for each hat ordered is £15. Sadly we cannot leave packages in a safe place as they are too precious and must be signed for.

Shipping worldwide

International shipping costs vary depending on the country and also the size and weight of hat. It is usually around £30 within Europe and up to £70 worldwide but please contact us for an exact quote. All relevant import taxes and duties must be paid by you when the item is delivered.

Returns & Exchange Policy

We hope you’ll be very happy with your hat.

We are happy to offer a full refund on any ready-to wear designs as long as the hat is returned to us within 14 days of receiving it and has not been worn, is not damaged or marked and has all its original labels attached and packaging in place.

Unfortunately we cannot offer refunds or exchanges on hats that have been made to order or customised and we cannot refund shipping costs. Return address is Studio 5D, South Park Studios, 88 Peterborough Road, London SW6 3HH

Returns due to unavailable signatory:

If Royal Mail are unable to deliver due to the unavailability of a signature, the package is not collected from a Royal Mail sorting office or an alternative time is not arranged with Royal Mail for re-delivery, then an additional charge for postage will be levied (once the original package is returned to us) and re-dispatched.

Data Protection Act:

We conform to the requirements of the Data Protection Act, 1998.

 

 

 

Your Hat. Your Colour. Your Way.BMM-Logo

Here at London's Bundle MacLaren Millinery, we are proud to offer a truly bespoke service on all the creations you see. We are intent on you finding the perfect hat for any outfit and hence offer to create Your Hat. Your Colour. Your Way. This site is full of immediately available ready to wear pieces and provides great inspiration for bespoke commissions. Please just drop us a mail or give us a call if you're wanting to use our bespoke service - hats can be made in any colour to complement your outfit for a 20% fee.

For those looking for a bolder piece, we often also work in collaboration with clients to create something entirely new and unique. If you have something special in mind, take a look at our Dare to Dream collection for just a few of the more extraordinary headpieces we have created recently. No brief is too bonkers ….! We love a challenge.

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